Support

Have a question or need help? We are here for you.

Email Support

For account issues, billing questions, or bug reports, email us directly. We typically respond within 24 hours.

FAQ

How are predictions generated?

Every prediction is powered by a quantitative model that evaluates 16+ weighted features per matchup, including pitcher matchups, defensive ratings, travel fatigue, and home-field advantage.

What leagues do you cover?

Verdexed covers MLB, NBA, NFL, and NHL with full predictions, standings, DFS projections, and player props.

How do I cancel my subscription?

You can manage your subscription from the Account page. If you subscribed through the iOS or Android app, manage it through your device's subscription settings.

Can I get a refund?

If you are not satisfied within the first 7 days of a paid subscription, contact us for a full refund.

Report a Bug

Found something broken? Email us at support@verdexed.com with a description of the issue, the device/browser you are using, and any screenshots if possible.